Privacy Policy

Protection of Personal Data Under the GDPR

Casa Curro Grupo Tabernas S.L., in compliance with current regulations regarding the protection of personal data, hereby informs you that the personal data collected through the forms on the website: https://grupocasacurro.com, is included in the specific automated files of users of the services provided by Casa Curro Grupo Tabernas S.L.

The purpose of the collection and automated processing of personal data is to maintain our business relationship and to carry out tasks related to information, training, and consulting, as well as other activities typical of Casa Curro Grupo Tabernas S.L.

This data will only be disclosed to those entities that are necessary for the sole purpose of fulfilling the aforementioned objective.

Casa Curro Grupo Tabernas S.L. takes the necessary measures to ensure the security, integrity, and confidentiality of data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing the former LOPD, the new Organic Law 3/2018 of December 5 on Data Protection and the Guarantee of Digital Rights (LOPDGDD).

Users may at any time exercise their rights of access, objection, rectification, erasure, restriction, and data portability as recognized in the aforementioned Regulation (EU). Users may exercise these rights by sending an email to:administracion@grupocasacurro.comor by writing to: C/ Pantaleon, 5, Postal Code 29601 – Marbella (Málaga).

The user represents that all information provided by him or her is true and accurate, and agrees to keep it up to date, notifying Casa Curro Grupo Tabernas S.L. of any changes.

Purpose of the processing of personal data:

For what purpose will we process your personal data?

At Casa Curro Grupo Tabernas S.L., we will process your personal data collected through the website: https://grupocasacurro.com, for the following purposes:

Comply with the company's commercial, labor, corporate, and accounting obligations.
We send out promotional information and newsletters about new services offered on our website and in the industry.
Comply with the company’s internal processes regarding supplier and contractor management.
The transfer of data to third parties with whom contracts have been entered into for this purpose, for commercial, contractual, administrative, marketing, and/or operational purposes.
Purchase the products offered on the website.
Send promotional information electronically.
Provide the information requested by the user via the contact form.
Make reservations at the restaurants listed on the website
Please note that you may opt out of receiving marketing communications by any means at any time by sending an email to the address provided above.

The fields in these records are required; without this information, it will not be possible to fulfill the stated purposes.

How long is the personal data collected retained?

The personal data you provide will be retained for as long as the business relationship continues or until you request its deletion, and for the period during which legal liabilities may arise in connection with the services provided.

Legal standing:

The processing of your data is carried out on the following legal grounds, which provide the legal basis for such processing:

Requests for information and/or the contracting of services from Casa Curro Grupo Tabernas S.L., the terms and conditions of which will always be made available to you prior to any potential contract.
Free, specific, informed, and unambiguous consent, in that we are informing you by providing this privacy policy; after reading it, if you agree, you may accept it by making a statement or taking a clear affirmative action, such as checking a box provided for that purpose.

If you do not provide us with your information, or if the information you provide is incorrect or incomplete, we will be unable to process your request, making it impossible for us to provide you with the requested information or to proceed with the service contract.

To:

The data will not be disclosed to any third party outside of Casa Curro Grupo Tabernas S.L., unless required by law.

Data collected from users of the services

In cases where a user uploads files containing personal data to shared hosting servers, Casa Curro Grupo Tabernas S.L. shall not be held liable for the user’s failure to comply with the GDPR.

Casa Curro Grupo Tabernas S.L. is the owner of all copyrights, intellectual property rights, industrial property rights, know-how, and any other rights related to the content of the website https://grupocasacurro.com and the services offered therein, as well as the software necessary for its operation and related information.

The reproduction, publication, and/or use of the content of the website https://grupocasacurro.com/—whether in whole or in part—for any purpose other than strictly personal use is prohibited without prior written consent.

Software Intellectual Property

Users must respect any third-party software made available to them by Casa Curro Grupo Tabernas S.L., even if it is free and/or publicly available.

Casa Curro Grupo Tabernas S.L. holds the necessary operating and intellectual property rights to the software.

The user does not acquire any rights or licenses to the contracted service, the software required to provide the service, or the technical information used to monitor the service, except for the rights and licenses necessary to fulfill the contracted services and solely for the duration of such services.

For any action that goes beyond the fulfillment of the contract, the user must obtain written authorization from Casa Curro Grupo Tabernas S.L. The user is prohibited from accessing, modifying, or viewing the configuration, structure, and files of the servers owned by Casa Curro Grupo Tabernas S.L., and shall assume civil and criminal liability for any incident that may occur on the servers and security systems as a direct result of negligent or malicious conduct on their part.

Intellectual property rights to the hosted content

Any use of the services provided by Casa Curro Grupo Tabernas S.L. that violates intellectual property laws is prohibited, including, in particular:

Any use that violates Spanish law or infringes upon the rights of third parties.
The publication or transmission of any content that, in the opinion of Casa Curro Grupo Tabernas S.L., is violent, obscene, abusive, illegal, racist, xenophobic, or defamatory.
Cracks, software serial numbers, or any other content that infringes on the intellectual property rights of third parties.
The collection and/or use of other users’ personal data without their express consent or in violation of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
The use of the domain's mail server and email addresses to send bulk spam.

The user is solely responsible for the content of their website, the information transmitted and stored, hyperlinks, third-party claims, and legal actions regarding intellectual property, third-party rights, and the protection of minors.

The user is responsible for complying with applicable laws and regulations, as well as rules governing the operation of online services, e-commerce, copyright, and the maintenance of public order, and for adhering to universal principles of Internet use.

The user shall indemnify Casa Curro Grupo Tabernas S.L. for any costs incurred as a result of Casa Curro Grupo Tabernas S.L. being named as a defendant in any legal proceeding for which the user is liable, including attorneys’ fees and legal defense costs, even in the event of a non-final court decision.

Protection of hosted data

Casa Curro Grupo Tabernas S.L. backs up the content hosted on its servers; however, it is not liable for any loss or accidental deletion of data by users. Similarly, it does not guarantee the full restoration of data deleted by users, as such data may have been deleted and/or modified during the period of time that has elapsed since the last backup.

The services offered, with the exception of specific backup services, do not include the restoration of content stored in backups created by Casa Curro Grupo Tabernas S.L. when such loss is attributable to the user; in such cases, a fee will be determined based on the complexity and scope of the recovery, subject to the user’s prior approval.

The recovery of deleted data is only included in the service price when the loss of content is due to causes attributable to Casa Curro Grupo Tabernas S.L.

Marketing communications

In accordance with the LSSI, Casa Curro Grupo Tabernas S.L. will not send advertising or promotional communications via email or any other equivalent electronic means of communication unless such communications have been previously requested or expressly authorized by the recipients.

In the case of users with whom there is a prior contractual relationship, Casa Curro Grupo Tabernas S.L. is authorized to send commercial communications regarding products or services offered by Casa Curro Grupo Tabernas S.L. that are similar to those initially contracted with the customer.

In any case, after verifying their identity, users may request that no further marketing information be sent to them through our Customer Service channels.

REV: 20.3009

Customer Privacy

Casa Curro Gourmet Selection operates this store and this website, including the data, content, features, tools, products, and services necessary to provide you, the customer, with a curated shopping experience.

This online store runs on WordPress and WooCommerce, tools that allow us to manage the product catalog, shopping cart, orders, customer accounts, payments, shipping, and communications related to purchases.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the website, or when you contact us by any other means.

In the event of a conflict between our Terms and Conditions of Sale and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing this website, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed in accordance with the terms of this Privacy Policy.

Data controller

For the purposes of applicable data protection laws, the controller of your personal data is:

Casa Curro Gourmet Selection
Address: C. Pantaleón, 5, Marbella, Málaga, 29601, Spain
Email: marketing@grupocasacurro.com
Phone: [include phone number if applicable]

Personal information we collect or process

When we use the term “personal information,” we mean any data that identifies you or that can reasonably be linked to you or another person.

Personal information does not include data collected anonymously or data that has been anonymized or de-identified, such that it cannot identify you or be reasonably linked to you.

We may collect or process the following categories of personal information, depending on how you interact with the website, where you live, and what is permitted or required by applicable law:

Identifying and contact information: including your first name, last name, billing address, shipping address, phone number, and email address.
Purchase and billing information: including purchased products, amounts, applicable taxes, shipping address, shipping method, order status, and the information needed to issue invoices or receipts.
Payment information: including payment method, payment confirmation, transaction IDs, and other information related to the transaction. Full credit card details are not stored directly by Casa Curro Gourmet Selection, but are managed by the relevant payment gateways.
Account information: including your email address, encrypted password, preferences, settings, and data associated with your customer profile, if you create an account.
Transaction information: including items you view, add to your cart, purchase, return, exchange, or cancel, as well as your order history.
Communications with us: including information you provide when contacting customer service, making inquiries, filing complaints, or requesting information.
Device information: including information about your device, browser, operating system, IP address, technical identifiers, and connection data.
Information about your use of the website: including information regarding your interaction with the store, page navigation, products viewed, shopping cart, forms, and other actions taken on the site.

Sources of personal information

We may collect personal information from the following sources:

Directly from you: when you create an account, make a purchase, fill out forms, contact us, or provide us with your personal information in any other way.
Automatically through the website: including information from your device when you browse our online store, as well as through the use of cookies and similar technologies.
From our service providers: including hosting providers, website maintenance providers, payment gateways, shipping companies, analytics tools, email services, security systems, and other providers necessary for the operation of the store.
From third parties or partners: when necessary for the proper provision of the service, always in accordance with applicable law.

How we use your personal information

Depending on how you interact with us or which services you use, we may use your personal information for the following purposes:

To provide, personalize, and improve our services. We use your personal information to manage our online store, process your orders, process your payments, arrange shipping, issue invoices, handle returns or exchanges, create and maintain your customer account, remember your preferences, allow you to post reviews, respond to your inquiries, and provide you with a tailored shopping experience.

This may include using your personal information to improve the website's performance, optimize the user experience, make navigation easier, and show you products related to your purchases or interests.

Order, payment, and shipping management. We use your data to fulfill the contractual relationship arising from your purchase, including shopping cart management, order confirmation, payment processing, product preparation, delivery, incident reporting, and after-sales support.

To do so, we may share the necessary data with payment gateways, banks, shipping companies, technology providers, and other third parties essential to completing the transaction.

Marketing and advertising. We may use your personal information for marketing and promotional purposes, such as sending you commercial communications, offers, news, promotions, or product information, provided there is a legal basis for doing so.

We may also use cookies, pixels, or other similar technologies to measure the performance of our campaigns and, where appropriate, to show you personalized ads on our website or on third-party platforms.

You may opt out of receiving marketing communications at any time by using the unsubscribe options included in those communications or by contacting us.

Security and fraud prevention. We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate, or take action against potential fraudulent, illegal, dangerous, or malicious activities, protect the security of the website, and ensure the proper functioning of our services.

If you decide to create an account, you are responsible for keeping your login credentials confidential. We recommend that you do not share your username, password, or other login information with anyone.

Communications with you. We use your personal information to provide customer service, respond to your requests, handle inquiries, complaints, or issues, deliver services to you effectively, and maintain our business relationship with you.

Compliance with legal obligations. We use your personal information to comply with applicable laws, including tax, accounting, commercial, consumer protection, and data protection obligations, as well as for billing purposes and to respond to valid legal proceedings, requests from public authorities, or administrative requirements.

Legal basis for the processing of your data

We process your personal data based on the following legal grounds:

Performance of a contract: when processing is necessary to manage a purchase, fulfill an order, ship a product, process a payment, or provide a service you have requested.
Compliance with legal obligations: when it is necessary to retain or process data for tax, accounting, commercial, consumer protection, or data protection purposes.
Consent: when you have expressly given your consent, for example, to receive marketing communications, accept non-essential cookies, or subscribe to promotional communications.
Legitimate interest: when necessary to improve our services, prevent fraud, ensure the security of the website, handle inquiries, or maintain a business relationship with existing customers, provided that your fundamental rights and freedoms do not take precedence.

How We Share Personal Information

Under certain circumstances, we may disclose your personal information to third parties for legitimate reasons, in accordance with this Privacy Policy. Such circumstances may include:

With technology providers: such as hosting services, website maintenance, WordPress, WooCommerce, plugins necessary for the store’s operation, security tools, backups, analytics, and website optimization.
With payment providers: such as banks, virtual POS systems, Redsys, Stripe, PayPal, Bizum, or other payment gateways that may be enabled in the store.
With shipping and logistics companies: to manage shipping, tracking, delivery, returns, or any issues related to your order.
With marketing and communications providers: when necessary to manage newsletters, email marketing campaigns, digital advertising, performance measurement, or commercial communications.
With professional advisors, such as administrative agencies, tax advisors, lawyers, or auditors, when necessary to comply with legal obligations or defend our rights.
With public authorities, government agencies, or courts: when there is a legal obligation or a valid request.
With third parties when you request or consent to it: for example, when using social media integrations, external tools, or features connected to third-party services.
In connection with a business transaction, such as a merger, acquisition, corporate reorganization, or transfer of assets, always in accordance with applicable law.

Relationship with WordPress, WooCommerce, and technology providers

This website was built using WordPress and uses WooCommerce to manage its online store functionality.

WooCommerce allows you to manage information related to products, orders, customers, billing and shipping addresses, payment methods, taxes, coupons, shopping carts, and other data necessary for the operation of the online store.

In addition, the website may use plugins, extensions, or additional services for purposes such as security, analytics, forms, caching, backups, SEO, cookie management, email marketing, shipping, or payments.

Some of these providers may process personal data on behalf of Casa Curro Gourmet Selection as data processors, while others may act as independent data controllers with respect to certain processing activities, particularly in the case of payment gateways, advertising platforms, or external tools.

Cookies and Similar Technologies

This website may use cookies and similar technologies to ensure the store functions properly, remember items added to the cart, maintain your session, analyze browsing patterns, improve the shopping experience, and, where applicable, display personalized ads.

The use of cookies is governed by our Cookie Policy, where you can find detailed information about which cookies we use, why we use them, how long they are stored, and how you can configure or reject them.

When the use of cookies involves the processing of personal data, such processing will be carried out in accordance with applicable regulations on data protection and electronic communications.

Third-party websites and links

The website may include links to websites, platforms, or services operated by third parties.

If you click on links that lead to websites not affiliated with or controlled by us, we recommend that you review their privacy policies, cookie policies, terms and conditions, and other legal notices.

We do not guarantee or assume responsibility for the privacy, security, accuracy, completeness, or reliability of such third-party websites or platforms.

Information you provide in public or semi-public spaces, including social media platforms, may also be visible to other users and subject to the privacy policies of those platforms.

Data on minors

The website and the services offered are not specifically intended for minors.

We do not knowingly collect personal information from minors without the consent of their parents or legal guardians, where such consent is required under applicable law.

If you are the parent or legal guardian of a minor who has provided us with personal information, you may contact us using the contact information provided in this Privacy Policy to request its deletion.

Security and Protection of Your Information

We take reasonable technical and organizational measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

However, please keep in mind that no security measure is perfect or foolproof, and we cannot guarantee absolute security. In addition, any information you send us may not be fully protected during transmission if you use unsecured channels.

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including managing your account, providing services, processing orders, handling complaints, complying with legal, tax, and accounting obligations, and defending against potential liabilities.

Your rights and options

Under applicable law, you may exercise the following rights regarding your personal data:

Right of access: You may request information about the personal data we process about you.
Right to rectification: You may request the correction of inaccurate or incomplete personal data.
Right to erasure: You may request the deletion of your personal data when appropriate.
Right to object: You may object to the processing of your personal data under certain circumstances.
Right to restrict processing: You may request that we restrict the processing of your data in certain circumstances.
Right to data portability: You may request to receive your data in a structured, commonly used, and machine-readable format, where applicable.
Right to withdraw consent: When processing is based on your consent, you may withdraw it at any time, without this affecting the lawfulness of the processing carried out prior to such withdrawal.
Right not to be subject to automated decision-making: including profiling, where such decisions produce legal effects concerning you or similarly significantly affect you.

You may exercise these rights by sending a request to:

marketing@grupocasacurro.com

We may need to verify your identity before processing your request, as permitted or required by applicable law.

Managing Communication Preferences

We may send you commercial or promotional communications when there is a legal basis for doing so.

You may opt out of receiving marketing communications at any time by using the unsubscribe link included in our emails or by contacting us at marketing@grupocasacurro.com.

Even if you unsubscribe from promotional communications, we may still send you non-commercial communications related to your orders, customer account, billing, issues, security, or compliance with legal obligations.

Complaints

If you have any complaints regarding how we handle your personal information, please contact us using the contact information provided in this Privacy Policy.

If you believe that we have not handled your personal data properly or that applicable regulations have been violated, you may file a complaint with the competent supervisory authority.

In Spain, the competent authority is the Spanish Data Protection Agency.

International transfers

Please note that some of our technology, payment, analytics, marketing, security, hosting, or ancillary service providers may be located outside the European Economic Area or may process data from countries that do not offer the same level of protection.

When personal data is transferred internationally outside the European Economic Area, we will use transfer mechanisms recognized by applicable regulations, such as adequacy decisions, standard contractual clauses approved by the European Commission, or other legally valid mechanisms.

Changes to this Privacy Policy

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

Casa Curro Gourmet Selection
C. Pantaleón, 5
Marbella, Málaga, 29601
Spain

Email: marketing@grupocasacurro.com
Phone: [include phone number if applicable]

For the purposes of applicable data protection laws, Casa Curro Gourmet Selection is the data controller of your personal information.